How The Right Learning Repertoire Can Help Organizations Drive L&D Outcomes
Dr. Allen Partridge is Adobe’s Director of Digital Learning Evangelism, celebrated for his dynamic public speaking and insightful writing on immersive learning, gamification, and AI-enhanced education. His PhD in Interdisciplinary Studies uniquely integrates art, music, theater, philosophy, and computer science, reflecting the rare intersection of creativity, technological fluency, and deep critical thinking. Today, he speaks with us about how a myriad of products can help L&D professionals create the perfect learning experience and deliver the business outcomes they aspire to.
What challenges exist across the learning value chain—for learning designers creating the content, L&D admins curating and administering learning, and learners accessing it?
The real challenge isn’t about the tech, it’s the fragmentation. Learning designers are working in silos, reinventing the wheel. L&D admins are buried in manual tasks across tools that don’t talk to each other. And learners? They’re stuck navigating a maze just to find the right content. When your authoring tool doesn’t sync with your LMS, and your LMS doesn’t connect with your virtual classroom, the whole experience breaks down, wasting time and frustrating everyone. What’s really needed is a connected digital learning ecosystem where content creation, curation, and delivery all work together seamlessly, not through a bunch of messy workarounds. The visual below shows how a well-integrated tech stack can fix some of these common pain points.
How can an integrated learning solution that can enable organizations create, curate, and deliver learning help solve the challenges highlighted above?
An integrated setup removes the speed bumps that slow learning down. Designers don’t have to juggle different tools to create and publish a course; they can publish straight from the authoring tool to the LMS with a single click. Admins no longer need to chase down reports from multiple systems; instead, they get automated workflows and real-time progress tracking, all in one place. And learners? They get a smooth, personalized experience whether they’re doing self-paced modules or attending live virtual sessions, because the system knows exactly who they are and what they need.
Take Analogic, one of Adobe’s customers. They used Adobe Captivate and Adobe Learning Manager to train airport technicians. With Learning Manager, they built a centralized, always-on learning hub that their technicians can tap into, even after completing in-person Level 1 trainings. Captivate makes it easy to create video-based content and push it directly to the LMS. Plus, with Creative Cloud integrations, the team produces rich, immersive materials, publish it to the LMS and drive engagement.
The results?
- 14% drop in service ticket completion time
- 58% jump in skills post-training
- 70% learner participation
When your tools work together, creative energy flows, and learning takes off.
How does Adobe’s learning solutions equip L&D professionals with the tools they need to deliver business outcomes and execute their learning strategy end-to-end?
Most L&D teams are like top-tier chefs: super skilled but stuck in a kitchen where the oven is in one building, the stove is in another, and the ingredients are scattered all over town. They end up spending more time bouncing between tools than cooking up meaningful learning experiences. Adobe’s integrated solution changes that. It’s like giving them a state-of-the-art kitchen where everything just works together. Content created in Captivate flows directly into Learning Manager, and Adobe Connect handles virtual trainings without a hitch. Need great visuals? Photoshop, Illustrator, and Firefly are right there, ready to go. Suddenly, L&D teams can get back to what they love: designing impactful learning that changes behavior and drives real results. When your tools are in sync instead of working against each other, that’s when the magic happens.
As an end-to-end platform, Adobe helps organizations bring their learning strategies to life while creating better experiences for learners, designers, instructors, and admins alike. With one-click publishing from Captivate into Learning Manager, and the ability to manage both in-person and virtual sessions directly in the platform, Adobe’s tightly connected tools help today’s L&D teams meet the expectations of modern learners—without the tech complexities.
How do you think learning in different formats, i.e., online, classroom, and virtual classrooms, all have a role to play in driving learning outcomes, and how does an integrated learning solution help deliver such blended experiences?
Everyone learns differently. Some people need hands-on practice, others like to explore content at their own pace, and many want live interaction with peers and instructors. The trick isn’t choosing one method over another—it’s blending them all together, like instruments in a symphony. That’s where an integrated solution comes in. It acts as your conductor, bringing together self-paced modules, instructor-led training, and virtual classrooms into one smooth, connected experience. The result? Learners don’t feel like they’re jumping between random sessions—they’re on a continuous journey that makes sense. Here are a few real-world examples.
A major QSR chain (name changed) uses blended learning to train franchise staff on a new winter menu. The training combines hands-on practice for plating and serving, with online training on cross-selling skills, so employees can confidently deliver the full customer experience:
A healthcare customer (name changed) turned to peer learning to boost awareness and adoption of their healthcare informatics solution. By getting professionals to interact and learn from each other, the content felt more relevant and resonated better.
And in another case, a large Nordic manufacturing company with 44,000 employees across 130 countries used personalized learning paths to guide learners using blended virtual classroom and online formats. These paths combined LinkedIn Learning content with live sessions and gamified challenges. The result? Learning that’s meaningful because it meets people where they are, right when they need it.
What are one or two notable client success stories where Adobe’s Integrated Digital Learning solutions helped create an impact?
Here are two great examples that show just how powerful integrated learning can be at scale. One of the world’s largest Fortune 500 tech consulting company swapped out 16 separate learning platforms for Adobe Learning Manager. The result? A single system now supports 350,000 internal employees, over 910,000 external partners, and 3.8 million CSR users. That’s serious consolidation, and it works.
On a different scale and in a different corner of the world, a financial services company in South Africa used Adobe Learning Manager and Adobe Connect to roll out blended programs to more than 1,000 learners. They used Learning Manager for self-paced content and Adobe Connect for live, instructor-led sessions. With everything integrated, they automated key workflows and pulled analytics across both platforms. The payoff? An 80% trainer availability SLA and smoother collaboration among multiple instructors delivering training sessions.
How do you think emerging technologies, such as AI, are going to help organizations improve learning effectiveness at every stage—creation, curation, and delivery?
We’re only beginning to tap into AI’s potential in learning, and the early results are already game-changing. For example, at Adobe, we’re seeing the difference with our AI-powered search in Learning Manager. Instead of learners wading through a sea of irrelevant results, our AI-powered Semantic search gets their intent. It digs into video transcripts, PDFs, and even meeting recordings to pull up exactly what they need. And that’s just on the content curation side.
On the creation front, AI is set to level the playing field. Imagine L&D teams whipping up personalized learning paths at scale. Adobe Firefly helping convert text prompts to custom visuals, while AI assistants supporting authors to build interactive content fast. No more weeks of development for a single course.
And when it comes to delivery? That’s where the real transformation kicks in. AI will spot learning gaps before they impact performance, recommend just-in-time resources, and adjust content difficulty on the fly based on how learners are doing. We’re on the brink of truly adaptive, individualized learning experiences, and that future is arriving faster than most people expect.
In fact, we just launched our first GenAI-powered Assistant for Learning Admins. No more digging through long help docs—just type your question and get an instant answer (screenshot below!). It’s really that simple. Check out this short video to see the Admin AI Assistant in action and learn how it’s making life easier already.
Wrapping Up
We’d like to thank Dr. Allen Partridge for sharing his insights on blended learning and how an integrated solution can help deliver transformative L&D experiences in different formats. If you’d like to learn more about Adobe’s learning repertoire, check out their ultimate list of features.
