Vikki Brownridge, chief executive of debt charity StepChange, said: “Our advisors know all too well just how deep the council tax affordability crisis runs.
“With one in three of those coming to StepChange behind on this bill, these latest figures are no surprise to us and point to a system that perpetuates debt with little to no constructive route out.”
Charities are urging anyone struggling to check whether they are eligible for council tax discounts and support.
They vary depending on your council area, external, but include:
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A 25% discount for adults living on their own
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A total exemption from council tax for full-time students
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People with disabilities being able to apply to move to a different council tax band with a lower bill
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Help to pay for those on low incomes through Council Tax Support, external, but this too crucially requires making an application. The system is different in Northern Ireland where you may claim housing benefit
Charities, such as the National Debtline, say local authorities need more funding to provide support which varies significantly.
They have also long campaigned for councils to stop the use of bailiffs and threats of court action and prison, arguing that it stops people seeking help for non-payment.
In April, the government published plans to change the collection system for council tax in England, including a change to payment over 12 months rather than the current 10 instalments.
Under the proposals, external, people struggling to pay would be given 63 days, roughly two months, to settle their bill.
There would also be a requirement for councils to work with them on a sustainable repayment plan. Many councils have demanded the full year’s payment after people missed one month’s bill.
The changes could be introduced next year.
